The Current State of Training

Too Fast. Too Soon.

We are all aware of the highly publicized events over the past several years relating to the use of excessive and/or deadly force by police officers in cities across the country that resulted in the deaths of unarmed (and some armed) black men, as well as people with mental health problems and drug addictions.

The Current State of Training

We also understand that the public and politicians have clamored for an immediate response from law enforcement agencies around the country, to address both the actual (and the perceived increase) of instances of excessive and deadly force against unarmed civilians.

As would be expected, there’s been a parade of so-called experts and companies that are creating, selling, and presenting various training seminars to law enforcement agencies that have not yet been proven to be effective or vetted by qualified third parties for their potential efficacy and sustainability. Read More

The Art, Science & Psychology of Police Training™

cookie cutter policeNo Cookie Cutter Training

What kind of training do you want for your officers and command staff? Are you going to settle for cookie- cutter, off the shelf programs; that are designed from just one, or even two perspectives and disciplines? Are you looking to simply buy the lowest cost training that will allow you to “check the box on XYZ training and move on? Of course, not!

“What departments are going through right now is nothing short of a cultural revolution,” said Peter Scharf, a criminologist at the LSU School of Public Health and Justice. "Jails have become the alms house of this generation and police have become the first responders to the mentally ill." Read More

Police officers work in an environment that has changed significantly over the past decade: and the public calls upon its law enforcement officers to handle increasingly dangerous and complex calls, e.g., dealing with people with mental health issues; people whose addictions may cause them to act irrationally and dangerously, and working within communities that have an ever expanding base of cultures and language barriers, to name just a few.

These new and more difficult challenges facing police officers require a higher level of training than ever before. In fact, it’s only in the last year that much of the data necessary to properly align certain training programs with hard data has become possible. That’s why much of the training that has been offered to law enforcement, that wasn’t based on that information, doesn’t meet Maverick’s rigorous standards.

In many cases, when it comes to police training, inadequate training is worse than no training at all: if an officer receives training that bolsters his confidence, but in fact, doesn't provide him with the necessary tools and skills, that’s the quickest path to an officer being injured, or killed, in the line of duty. Many seminars, whether in the corporate world or the police environment, tend not to be remembered by attendees in just a month or two, or in some cases, weeks after they received the instruction.

Maverick’s training is different and better. This is preparation that will have a lasting impact, and that has the potential to save lives: those of your officers and the people they serve.

CMPD’s Executive Speaker Series Invites Maverick LLC

Charlotte CMPD

Maverick’s co-practice directors for Leadership & Strategy, Drs. Mike Weeks and Deirdre Dixon, were featured lecturers at Charlotte Mecklenburg Police Department’s Executive Speaker Series. The firm presented their two hour mini-seminar on In Extremis Leadership, pro bono, to CMPD command staff, along with senior staff from other police departments from North and South Carolina. William R. Stark, the firm’s practice leader facilitated the seminar and Q&A.

“An integral part of the Leadership Development Learning Agency Program is the Executive Speaker Series. The objective, through the Leadership Speaker Series, is to feature subject matter experts on a variety of topics to engage and stimulate the thinking of members of the executive staffs of the CMPD and our North Carolina and South Carolina partner police agencies.” – CMPD

Maverick isn’t Just a Vendor:
It’s Your Trusted Partner

Maverick LLC is a global, management consulting firm, offering a broad range of functional practice areas to a wide range of industries. Now in its third decade, the firm is most often engagedMaverick Tampa by Fortune 500 / 1000 companies and the middle-market; at the C level and by senior management. Now, having recognized a critical market that is underserved, Maverick is expanding its unique engagement methodology, consulting expertise, world class consultants, and training capabilities to Law Enforcement agencies around the country.

Maverick is different in important ways from its competitors, and it believes those differences, including the firm’s superior approach to developing and providing officer training curriculums, as well as the firm’s unique engagement methodology will be recognized by police departments and law enforcement agencies at every level as the best available. As a leader in your department, you seek to provide your officers with the best training possible; to improve community relations, and to ensure that your agency or department is functionally and organizationally best in class.

Maverick’s leadership and law enforcement experts hope you’ll see us a partner and trusted advisor that will assist you in reaching all of your objectives; throughout your department.

There is No Free Lunch!

But Your Department May Qualify for a Pro Bono Seminar


Maverick is offering its two-hour “lunchinar” presentation titled, In Extremis Leadership to larger agencies’ command staffs, and to smaller departments that can aggregate a minimum of one hundred attendees from the rank of lieutenant to chief, from multiple departments.

Maverick Tampa Police Training

In Extremis Leadership, simply put, is how we lead when our lives are under threat of death: and applicable to in extremis conditions, an officer's preception is her reality. As in the corporate world, some CEO’s are great leaders, when the waters are calm. But when storms come up suddenly they can fall apart or become ineffective as leaders, or worse. But when an officer arrives on a scene and is shot at, or there are other real or perceived threats on his life, if he can’t effectively lead under in extremis conditions, his life, and the lives of other officers and citizens could be put in jeopardy.

Law Enforcement-Related Practice Areas

  • Behavioral Integration Management Open or Close

    Behavioral Integration Management™

    Because Maverick assesses and addresses the needs of individuals, as well as the culture and intrinsicalities of an organization in the context of its client engagements, the chance that behavioral issues may inhibit or impede the success of our collaboratively crafted, innovative business strategies and action plans is greatly reduced.   We achieve this success through our unique engagement methodology called Behavioral Integration Management.

    MartyBldngMany of the larger, traditional management consulting firms have only recently come to recognize the benefits of integrating psychologists within their consulting teams to help address people and corporate culture issues that arise during restructuring and similarly disruptive changes to a company’s operations and management: changes that might adversely affect its human capital and the organization as a whole.

    But these are generally “bolt on” efforts to give the appearance of integrative approaches to management consulting. Maverick, on the other hand, was a pioneer in the integration of the management and behavioral sciences. Two decades ago, Maverick’s innovative engagement methodology was conceived, and the firm was built on two equal and interdependent underpinnings, the management and behavioral sciences. The firm is now in its third decade, providing companies in the family, private and public sectors a truly innovative and integrated approach to management consulting; one that our clients tell us helps them to achieve better- and more sustainable results.

    But these are generally “bolt on” efforts to give the appearance of integrative approaches to management consulting. Maverick, on the other hand, was a pioneer in the integration of the management and behavioral sciences. Two decades ago, Maverick’s innovative engagement methodology was conceived, and the firm was built on two equal and interdependent underpinnings, the management and behavioral sciences. The firm is now in its third decade, providing companies in the family, private and public sectors a truly innovative and integrated approach to management consulting; one that our clients tell us helps them to achieve better- and more sustainable results.

    To learn more about Behavioral Integration Management and how Maverick can help your company or organization become more successful, please contact Dr. Martin Cohen.

  • Conflict Resolution Open or Close

    Conflict Resolution

    conflict resolutionConflicts arise regularly and at all levels of the organization. Sometimes the parties involved quickly and successfully resolve these conflicts on their own. Other times, one or both parties may "forgive but don't forget." Sometimes an underlying dispute or bad feelings between certain executives and/or managers may go on for months or even years; which may lead to subtle, yet highly disruptive and destructive behaviors, including the creation of silos and/or one or more executives constantly but subtely undermining others' efforts and initiatives.

    We assist in resolving conflicts at the following levels:

    • Board of Directors
    • Executive Management
    • Senior Management
    • Key employees
    • Teams

    Maverick is uniquely qualified to assist in assessing and resolving conflicts. Our unique engagement model, Behavioral Integration Management™ which integrates both the management and behavioral sciences, provides us with the ability to understand the operating and financial issues that are often an underlying part of the emotional conflict between the conflicted parties. Dr. Martin D. Cohen a licensed, clinical psychologist with over three decades in corporate, private, government and clinical practice areas heads the People Issues Directorate (BIM) for Maverick.

    Often, conflicts are a result of an organization's structure that inadvertently positions individuals, groups or even entire divisions at cross purposes with one another. Another common reason for conflict is due to culture clashes between people that have been with the company for quite a while, and with a newer employee that came from an organization with a different set of values, or a corporate culture that was markedly different from their current one. In our experience, conflicts are often left unresolved or the protagonists are left to "agree to disagree" with one another. Although it may not be apparent, significant damage is done to the morale of the people loyal to each of the combatants and often to the company as a whole.

  • Creating a Lean Enterprise Open or Close

    Creating a Lean Enterprise,
    The Maverick Way

    One of the most important and misunderstood elements with regard to creating a lean organization is that it is not just another way to achieve significant cost reductions—although that will be one of the benefits. As we've seen, ordering across the board cost reductions without thinking through their ramifications often creates employees afraid for their jobs, reduces productivity, key people flee to avoid the possibility of being "downsized out," etc. Any financial improvements tend to be lower than anticipated and the costs that were cut tend to find their way back into the organization down the road. But perhaps the worst result may be that senior management is perceived as being mean and self-serving. And one more key point to remember is this: cost cutting alone rarely creates value for your customer. Constructing a lean enterprise is all about creating value for your customers, which in turn drives value throughout your organization. Nothing mean about that.

    Traditional cost cutting efforts are akin to surgical techniques in the early 20th century. Your company will never be competitive for the long term if all you do is cut costs, programs, and head counts when economic times get tough. You will lose key people, lower morale, reduce productivity and squelch creativity. You will likely reduce your overall competitiveness in the market place.

    At Maverick, we have always understood and practiced our own version of Lean Thinking, the concepts articulated in the excellent books authored by James P. Womack and Daniel T. Jones. We start by determining what your customers perceive as value: then, by working our way backwards up the value stream we work with your managers and associates to assist them in eliminating all waste. In this manner, everything that takes place in your organization, from inception to delivery of your products or services creates value for your customers. This is easier said than done, because there are always significant political and structural impediments to reducing or eliminating waste.

    Here are just a few of the benefits of a creating a lean enterprise, the Maverick Way:

    • Increase profits
    • Increase margins
    • Lower production costs
    • Lower service costs
    • Lower sales costs
    • Lower administrative costs
    • Improve customer satisfaction
    • Improve sales cycle to cash
    • Build and maintain stronger customer partnerships
    • Higher customer loyalty
    • Customer retention increased
    • Reduced inventory

    To create a truly lean enterprise, you must go beyond your own walls. Many of your company's products and services are themselves dependent upon the goods and services provided to you by other vendors. And if all parties involved in the value stream do not integrate their efforts and share each others' concerns, you will never achieve a truly lean enterprise.

    Maverick has integrated the management and behavioral sciences; that means we assess and address the people issues concurrent with our collaborative efforts to create a lean enterprise. Of course, you don't start with the whole organization at one time! We will work with you to determine the most inefficient and wasteful areas of your organization—you probably know where those areas are right now—and we'll create a lean division, or lean group, or even just take one product or service, and help you transform it into a lean value stream for your customer—and that customer can be internal or external. The near-term success of this one action to demonstrate the benefits of creating a lean enterprise will be extremely helpful in motivating others to come on-board as the expansion of lean thinking within your organization takes hold. To discuss how your organization can benefit by becoming lean, please contact Bill Stark here.

  • High Performance Teams Open or Close

    Building High Performance Teams

    Maverick can profile and evaluate current executives and team leaders to help improve their understandings of how to work more productively and effectively with their subordinates and team members.

    blue angelsStunningly, over 90% of all the teams we have ever been introduced to were created by an executive simply putting two or more people together. Any way you look at it, that's not a team: it's a group of people, often with disjointed agendas and from different internal "micro-cultures."

    Just putting people together to work on the same project doesn't make it a team-at least not a high performance one. Maverick can professionally profile and evaluate current team members to help improve their understandings of how to work more productively & effectively with their team members. And, we can help you build more effective, high performance teams using our unique engagement methodology.

    Not infrequently, some team members are put in place to be the eyes and ears for their silo based managers, or for political reasons, or to help the person get his "badge" for a future promotion. And, still other team members are selected despite their lack of operating or other relevant experience. Have you ever wondered how Mr. or Ms. X became the team leader, and why? Sometimes the answer is not so obvious. We can assist you in profiling, evaluating and selecting the best candidates for team leadership positions.

    At Maverick, we make extensive use of behavioral profiles as a self-assessment tool, but unlike many other firms, that’s just the first step toward evaluating a team member's or executive’s behavioral style.  Once the client completes an on-line profile, the results are first analyzed by one of the firm's PhD or PsiD clinical psychologists; then the raw data and analysis are reviewed with the subject in a one-on- one private meeting. Subsequent to that analysis, review and one-on-ones with all the subjects, we convene the entire group or team so that each member can learn about the others' behavioral styles, and they are provided a variety of hands-on exercises that demonstrate how they can use their new knowledge about themselves, and their fellow team members to facilitate better outcomes.

    Dr. Martin D. Cohen, Director of Behavioral Integration Management™ at Maverick employs a variety of behavioral profiles, depending upon the psychological tendencies or behaviors that are being evaluated. One such tool to provide behavioral insight-and that is similar to the Tracom assessment- is called the DISC profile. It categorizes a person's behavioral styles within various spokes in a circle. The main identifiers are driver, implementer, supporter and conductor. The complete results present in a much more detailed manner than many other similar self-assessments, and are exceptionally easy to review with the client. The data gleaned from tens of thousands of subjects has proven to be extremely accurate—and a very useful tool, when coupled with the necessary professional analysis and feedback for creating true, high performance teams.

    And it's not just personality styles or behavioral profiles that matter: it's understanding what type of work motivates each team member, and does the type of project fit each individual's behavioral characteristics? Beyond that, it's also a matter of skill sets among the team members: you don't want everyone to have the same backgrounds and skills for the project. High performance team members need to have hard and soft skills that complement the other team members, and that will also drive as much value to the project as possible.

    So, how can we help? Maverick can profile and evaluate current executives and team leaders to help improve their understandings of how to work more productively and effectively with their subordinates and team members. And, if there are incompatibility problems that can't be resolved, we'll give you that feedback, too. Are you ready to form new teams? That's the best time to engage the Maverick to help you build high performance teams from scratch; witness for yourself the transformation of high performance individuals when they are matched to the right team members and to the type of project that will make the best use out of the team's complete set of skills. You'll soon start to see what's possible when there are minimal intra-organizational and interpersonal conflicts: coupled with highly motivated employees, improved creativity and problem solving and more effective communication skills. Your new high performance teams will produce more significant and sustainable accomplishments then you ever thought possible.

  • Leadership + Strategy + Coaching = Outstanding Performance Open or Close


    Leadership + Strategy + Coaching = OUTSTANDING PERFORMANCE

    mavleadershiproadsignOutperform Your Competitors: The Maverick Way! The Maverick view of cutting-edge organizational performance operates at the intersection of strategy and leadership. Most consulting firms see strategic development as one practice area and leadership development as another (often called coaching). At Maverick, we recognize that even the best strategy will have no effect if an organization's executives can't create and sustain buy-in from key stakeholders.

    With that in mind, Maverick combines strategic analysis, innovative leadership techniques, and Behavioral Integration Management™ (BIM) to insure not only the maximum impact to your company's bottom line on a sustainable basis-but also a quantifiable course change for your organization.

    Maverick's practice directors and senior consultants collaborate with you, your colleagues, staff, and associates to develop a strategic vision that will position your organization to succeed in today's dynamic business environment. This includes the use of Maverick's proprietary tool set to assess and address your firm's culture; determine its strengths and weaknesses compared to your competitors; and determine its unique resources and competencies. The Firm's consultants have experience with strategic development efforts for Fortune 500 firms, mid and small-cap companies and smaller, emerging firms.

    As you know, strategic development efforts often result in nothing more than nicely bound reports that sit on shelves and are soon forgotten. Maverick is different: the completion of the strategic analysis is just the beginning. The Firm will work with your senior management team to develop leadership strategies that overcome inertia and resistance to change in all types of organizational environments. Maverick will help you develop and execute customized implementation plans, ensuring that your strategic vision is translated into coordinated action from the ground up. And we provide the tools to create an environment of continuous improvement to your ongoing strategic planning and execution.

    Maverick believes that its unique engagement model which integrates innovative strategic thought, leadership theory, and behavioral science, improves organizational performance and will position your firm to outperform its competitors. We do this through an understanding of how strategic vision and strong leadership combine to create innovative products and services for your customers. These insights fuel the development of successful implementation plans that focus on improved leadership to marshal the resources of your firm toward achievement of your strategic goals.